Registered Massage Therapy
Call for your first RMT appointment.
Initial RMT appointments are booked by phone so we can help match you with a therapist who is accepting new patients and has suitable availability.
Call the ClinicNew Patients
Your first visit, without the guesswork.
We want your first appointment at Bodykneads to feel straightforward. Here is what to expect before you arrive, during your appointment and when it is time to plan your next steps.
Before you arrive
Complete your health historyProvide accurate and current health information so your practitioner can plan appropriately.
Review consent informationYour practitioner will explain the proposed care and answer questions before treatment begins.
Bring coverage informationIf you are using extended health, ICBC or another program, have the required information available.
Tell us what you needCommunication about comfort, positioning, pressure and boundaries is encouraged throughout your appointment.
Choose Your Service
New patient booking starts here.
The booking process is slightly different depending on the type of appointment you are looking for.
Acupuncture
Initial acupuncture can be booked online.
Choose the 60-minute initial acupuncture appointment with Rebecca Goodfellow-Chan, R.Ac., subject to current availability.
Book Acupuncture ↗Massage Professional
A discounted massage option.
Massage Professional appointments are not provided by an RMT and are not eligible for reimbursement through extended health benefits.
See Rates & DetailsYour First RMT Appointment
Assessment first. Treatment second.
Your first massage therapy appointment is generally booked for one hour. It includes time for health history, assessment, discussion of your needs and treatment. The amount of hands-on treatment time may therefore differ from a subsequent appointment of the same length.
01
History & goals
Your RMT will review your health history and ask what brings you in, what you would like help with and any relevant concerns.
02
Physical assessment
Assessment may include movement, observation, palpation and other clinically relevant checks before treatment begins.
03
Treatment
Your therapist will explain positioning and the proposed approach, and treatment will proceed with your comfort and consent in mind.
04
Follow-up & home care
At the end of the appointment, your RMT may recommend follow-up care and provide home-care or movement suggestions when appropriate.
Comfort, Draping & Consent
Your comfort comes first.
Massage therapy should feel respectful and collaborative. You are encouraged to communicate with your therapist throughout the appointment.
Clothing
You choose what feels comfortable.
You may remain fully clothed or disrobe only to the level you are personally comfortable with. Disrobing is not required for every treatment approach.
Draping
Privacy and modesty are maintained.
When draping is used, you remain covered except for the area being treated. Your boundaries and privacy are respected throughout the appointment.
Positioning
Treatment can be adapted.
You may be positioned face up, face down or on your side depending on the treatment plan and what is comfortable for you. Bodykneads also has tables that can accommodate later-stage pregnancy.
Communication
Speak up at any time.
Your therapist may check in about pressure, pain tolerance and general comfort. You can ask questions or request changes to positioning, pressure or the treatment approach at any time.
Before Your Appointment
A few things to have ready.
Health & Appointment Information
Help us prepare for your visit.
- Complete your health history and required consent information
- Arrive with enough time to complete anything still outstanding
- Bring relevant referral or claim information if applicable
- Let the clinic know if you require specific positioning or accessibility considerations
Insurance & Claims
Bring the information needed for billing.
If you plan to use extended health benefits, ICBC, MSP Supplementary Benefits or another program, make sure you have the required plan or claim details. Coverage varies and any unpaid balance remains the patient's responsibility.
View Rates & Insurance ↗Cancellation policy: Bodykneads requires at least 24 hours' notice to cancel or reschedule an appointment. Late-cancellation and missed-appointment fees are the patient's responsibility and cannot be billed as a treatment to third-party insurers or public programs.
Common Questions
Before your first visit.
Do I have to undress for massage?
No. You can remain fully clothed or disrobe only to the level you are comfortable with. Your therapist can adapt the treatment approach accordingly.
How long is my first RMT appointment?
Your first RMT appointment is generally booked for one hour and includes history-taking, assessment and treatment.
Can I book my first RMT appointment online?
Please call the clinic for your first RMT appointment so we can help identify a therapist who is currently accepting new patients.
Can I ask my therapist to change the treatment?
Yes. Communication is encouraged throughout your appointment. Let your therapist know about discomfort, pressure, positioning or any concerns you have.
What happens after the appointment?
Your practitioner may discuss follow-up care and, when appropriate, provide home-care, movement or other recommendations.
Questions before your first visit?
Call the clinic and we can help with booking, practitioner selection, insurance questions or anything else you would like to clarify before arriving.